Shipping Info

*COVID-19 SHIPPING UPDATE*

We are continuing to ship orders at this time, but please be patient with us as orders are taking longer than normal. We are experiencing delays of about 1-2 weeks. If concerned about your order, feel free to email us and we will check on the status for you. We greatly appreciate your patience!

FREE SHIPPING STANDARD SHIPPING

For our free standard shipping, please allow 1 business day for processing and 2-3 business days for delivery.

CUSTOM ORDERS

Please allow 1-7 business days for processing and 2-3 business days for delivery as these pieces are handcrafted just for you!

PRIORITY 2 DAY

Please allow 1 business day for processing and 2 business days for delivery.

PRIORITY EXPRESS

Please allow 1 business day for processing and 1-2 business days for delivery.

INTERNATIONAL SHIPPING

We currently only ship to the US and Canada. With shipping to Canada, please allow 1 business day for processing and 6-8 business days for delivery.

SHIPPING POLICY

If you have entered the wrong address, we are unable to change the address for you if it has already been processed. Starstruck Jewelry is not responsible for packages that are not delivered when you have entered the incorrect address. If you have entered the wrong address, we recommend contacting your local post office before the item is delivered. They can either hold your package for you, or forward the package to the correct address. Please be attentive when checking out and make sure your address is correct!

If you request an order cancellation, we are unable to cancel the order if it has already been processed. 

If your tracking information states that your package was delivered and you have not received it, you must address this with your local post office. Starstruck Jewelry does not hold responsibility for packages that state to be delivered. We do not issue a refund for packages that state being delivered.